Privacy Policy

Last Updated: October 7, 2026

Introduction

This Privacy Policy describes how Barato ("we", "us", or "our") collects, uses, and protects your personal information when you use our marketplace platform. By using Barato, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information you provide directly to us, including:

  • •Account Information: Name, email address, phone number, and password when you create an account
  • •Delivery Information: Shipping addresses, barangay details, and contact information
  • •Payment Information: Payment method details (processed securely through PayMongo)
  • •Order Information: Products purchased, order history, and transaction details
  • •Device Information: Browser type, IP address, device identifiers, and usage data

How We Use Your Information

We use the collected information for:

  • •Processing and fulfilling your orders
  • •Communicating with you about orders, deliveries, and customer service
  • •Improving our platform and user experience
  • •Sending promotional offers and updates (with your consent)
  • •Preventing fraud and ensuring platform security
  • •Complying with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

  • •Service Providers: Delivery partners, payment processors (PayMongo), and cloud hosting services
  • •Legal Requirements: When required by law or to protect our rights and users
  • •Business Transfers: In connection with a merger, sale, or acquisition

Data Storage and Security

We use industry-standard security measures to protect your information, including SSL encryption for data transmission and secure servers for data storage. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • •Access and update your personal information through your account settings
  • •Request deletion of your account and associated data (see Account Deletion)
  • •Opt out of promotional communications
  • •Request a copy of your personal data

Account Deletion

You can delete your Barato Cebu account at any time, on the website or in the Barato app, by logging in and choosing Account → Delete account. If you cannot log in, email privacy@baratocebu.com from the email address on your account.

Deleting your account removes your profile, saved addresses and payment method labels, Google, Facebook or Apple login links (Sign in with Apple access is also revoked with Apple), and login sessions. Order and payment records are kept for legal, tax and dispute purposes, but are detached from your account and stripped of your name, contact details and street address.

Full details: baratocebu.com/delete-account

Cookies and Tracking

We use cookies and similar tracking technologies to improve user experience, analyze platform usage, and deliver personalized content. You can control cookie settings through your browser preferences.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of Barato after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Email: privacy@baratocebu.com

Business Name: Barato Cebu

Address: Bacayan, Cebu City